Join Our Team
Build Your Future With K3 Technology
K3 Technology is a growing managed services provider based in Denver and Dallas. We partner with small and mid-size businesses to deliver managed IT, cybersecurity, cloud, and automation services.
We keep things simple: do great work, help your teammates, and close the loop with the client.
Who We Are
K3 Technology is a growing managed services provider based in Denver and Dallas. We partner with small and mid-size businesses to deliver managed IT, cybersecurity, cloud, and automation services that help teams move faster and stay secure.
Many of the organizations we serve are in architecture/engineering/construction, healthcare, and creative industries—but we welcome great clients from any field.
Why Work With Us
We keep things simple: do great work, help your teammates, and close the loop with the client.
You'll tackle a mix of tickets and projects, and you'll see the impact of your work quickly.
Collaborative Team
Shares playbooks and best practices across the organization
Real Variety
Across industries and technologies for diverse experience
Certification Support
For certifications and hands-on labs to boost your skills
Clear Priorities
Practical processes, and room to lead initiatives
Open Positions
Join our growing team and help shape the future of managed IT services and business technology.
Lead Service Delivery Engineer
Bridge the gap between hands-on technical troubleshooting and team enablement. Be a go-to problem solver for our Service Delivery team, mentor to engineers, and partner to our Support Manager.
Key Responsibilities:
- Own and resolve complex support tickets alongside the team
- Take ownership of high-impact, high-urgency escalations
- Provide mentorship and technical guidance to engineers
- Partner with Support Manager to optimize workflows
Requirements:
- Deep experience with Azure, M365, Windows Server, networking
- Microsoft AZ-104 and AZ-140 certifications required
- Experience with ITIL principles and process improvement
- Strong troubleshooting instincts and coaching abilities
Service Delivery Engineer (Tier 3)
Specialize in resolving the most complex technical challenges and ensuring seamless operation of clients' critical infrastructure. Serve as final escalation point and Primary Engineer for assigned clients.
Key Responsibilities:
- Resolve escalated issues and critical network/server outages
- Investigate and respond to security incidents
- Serve as trusted advisor to assigned clients
- Mentor Tier 1 and Tier 2 technicians
Requirements:
- Extensive IT support experience, MSP environment preferred
- Advanced troubleshooting across Windows, O365, MacOS
- Deep knowledge of server and network infrastructure
- Certifications: AZ-104, AZ-700, AZ-140, Security+ are a plus
Support Engineer II (Tier 2)
The Support Engineer position is responsible for designing and implementing scalable, reliable, and secure technology solutions. You will work closely with cross-functional teams to ensure customer requirements are met and exceeded.
Key Responsibilities:
- Respond to and resolve customer incidents and service requests via phone, email, and ticketing system
- Provide technical support for workstations, servers, network infrastructure, and cloud services
- Document all interactions, troubleshooting steps, and resolutions in the ticketing system
- Escalate complex issues to appropriate teams while maintaining ownership and communication
- Perform routine maintenance, updates, and health checks on customer systems
- Participate in on-call rotation for after-hours support coverage
- Contribute to knowledge base articles and internal documentation
- Assist with onboarding new clients and technology deployments
- Monitor customer environments for potential issues and proactively address them
- Collaborate with team members to continuously improve service delivery
Requirements:
- 2+ years of experience in IT support or similar technical role
- Strong knowledge of Windows 10/11, Windows Server, and Active Directory
- Experience with Microsoft 365 administration
- Understanding of basic networking concepts (TCP/IP, DNS, DHCP, VLANs)
- Excellent verbal and written communication skills
- Customer-focused mindset with strong problem-solving abilities
- Ability to work independently and manage multiple priorities
- Industry certifications (CompTIA A+, Network+, Microsoft) preferred
- Experience with RMM tools and PSA platforms preferred
- Bachelor's degree in Information Technology or related field preferred
Don't See Your Position?
If you don't see your position listed, we still want to hear from you! We're always looking for talented individuals who share our passion for technology and client service.
Roles We Hire For
We hire people who care about service and want to grow. Common roles include:
Service Desk Engineer (L1–L3)
Handling tickets, troubleshooting, and client communication
Systems/Project Engineer
Delivering migrations, security hardening, and deployments
vCIO / Technical Account Manager
Guiding strategy and roadmaps with clients
Automation Developer
Building integrations and workflow automations
Sales and Client Success
Focused on relationships and outcomes
Don't see the exact role? If you're strong and get things done, we still want to meet you.
How We Hire
Our process is straightforward and respectful of your time. We give clear feedback and timelines at every step.
Quick Intro Call
To learn about you and your goals
Skills Conversation
With the hiring manager
Practical Exercise
Or lab relevant to the role
Final Conversation & Offer
Complete the process
Our Company Culture
At K3 Technology, we've built more than just a successful managed IT services company—we've created a culture where innovation thrives, collaboration drives results, and every team member's growth is prioritized.
Growth-Oriented Environment
We invest in our people with professional development opportunities, certification sponsorship, and clear advancement pathways from junior roles to senior leadership positions.
Collaborative Excellence
Our open communication culture encourages knowledge sharing, mentorship, and cross-team collaboration. Every voice matters, and innovative ideas are welcomed at all levels of the organization.
Work-Life Balance
We understand that great work comes from well-rested, motivated teams. Our flexible work arrangements, competitive PTO policies, and family-first approach ensure you can excel both professionally and personally.
Our Hiring Process
Our streamlined hiring process is designed to identify talented individuals who share our passion for technology excellence and client service. We keep it simple and practical.
Quick Intro Call
Brief introduction to discuss your background and learn about K3 Technology.
Meet the Team
Meet with team members to discuss the role and learn about our culture.
Skills & Reference Check
Technical skills assessment and reference verification.
Final Step
Final discussion and offer for successful candidates.
Ready to take the next step in your technology career? We'd love to hear from you.
Start Your ApplicationK3 Technology Perks
Employee
Reimbursements
Competitive
Health Benefits
Flexible Working
Options
(role dependent)
Paid Training &
Development
Exponential
Growth
Fun Team
Events
Annual Holiday
Party
We Invest In
Our Employees
Performance
Initiatives
Careers FAQ
Do you hire remote team members?
Many roles are hybrid with time in our Denver or Dallas offices. Some positions can be fully remote depending on responsibilities and client needs.
Do I need every certification listed?
No. Show us your real experience, curiosity, and ability to learn. We support certifications and help you grow into the role.
Can I apply if I don't see an opening?
Yes. We're growing and always open to meeting strong people. Tell us what you want to do and where you add value. Please apply via our contact form if you don't see your position listed.
What tools will I work with?
Microsoft 365 and Azure, RMM/PSA platforms, security tools, SharePoint/Teams, and modern automation and integration frameworks.
Ready to Apply?
If you want meaningful work, clear expectations, and a team that helps you grow, we'd love to hear from you. Apply today and take the next step in your career with K3 Technology.
Life at K3 Technology
From team events to office celebrations, see what makes K3 Technology a great place to work.
Team Golf Outing
Collaborative Team Meeting
Office Recreation
Remote Collaboration
Modern Office Environment
Annual Holiday Celebration